Managed Services

A complete outsourced solution.

From the network switch to bill processing and reconciliation, Xelex managed services can take care of the entire billing process or a single component thereof, which allows clients to focus on their core business activities.

Our team of skilled, highly experienced billing operation specialists is capable of dealing with all aspects of the most complicated billing requirements. Our services are backed by high levels of computer security, reliability and the fast resolution of any queries. Data hosting and a managed infrastructure are provided through a number of state-of-the-art co-location facilities and trusted partners.

Whether you are a content provider, a service provider or a network provider, Xelex has the ability to surround and adapt solutions to support existing business process.

Xelex managed services directly provide:

  • A complete outsourced billing, settlements, rating system
  • Access to a skilled billing operations team
  • High levels of computer security, reliability and redundancy
  • Full management of CDR collections from wholesalers
  • Swift resolution of problems
  • A high degree of support to new users

Benefits include:

  • Lower operational costs
  • Reduced capital expenditure
  • Ease of set-up
  • No investment in server hardware and operating software
  • No license or renewal fees
  • No need for additional IT support
  • No need to employ a skilled, in-house billing team
  • Renewed focus on product innovation and sales, with rapid support for new product introduction.