February 27th, 2013

 

Rochester, NY (January 15, 2013) – Xelex Technologies (http://xelex.net), a Telecom software and mobile technologies company based in Rochester, NY is proud to announce that Kosovo’s PTK has selected Xelex’s SYMPHONY™ BSS to upgrade their current Billing system to a comprehensive end to end billing and customer care solution.

 
Symphony is a carrier-grade, stand-alone, turnkey platform that enables service providers or resellers to launch new Business Support Systems (BSS) applications and service offerings within their existing OSS.
PTK’s billing upgrade project includes the implementation of (Symphony) Xelex’s convergent billing and charging , interconnect billing, invoicing, order and customer management, mediation and rating.

 
“This is another big deployment for Xelex, and one we believe will provide huge benefits to PTK,” said Robert Fordon, Xelex’s Vice President. The flexibility of the Symphony Billing software will help PTK create additional sources of revenue. This means that new packages and services can now be created by less effort and much greater speed than ever before.

 
“We are looking forward to implement the “Symphony Solution” in response to PTK’s complex business needs, and provide the best in class professional support and services, when and where the customer needs it”, commented Anna B. Zheleznyak, Xelex’s Director of Professional Services.

 
Other immediate benefits that Symphony brings to PTK include: providing customers with a single bill summarizing all the services they use from their subscription packages , offering subscribers a single point of contact for all their queries, ensuring accounting accuracy of PTK’s roaming and interconnect revenues.

 

About PTK

 

PTK Shitja (PTK Sales) is a subsidiary of Post and Telecommunications of Kosovo (PTK), engaged in marketing, distribution and sale of the products and services by the parent company. PTK Shitja is a retailer of all products and services, launched by the mobile operator VALA, the fixed telephony operator Telecom of Kosovo, and by Post of Kosovo.
PTK Sales conducts its activity throughout more than 100 sales points in 7 locations – Prishtina, Prizren, Peje, Gjakove, Mitrovica, Gjilan and Ferizaj.

 
About Xelex Technologies

 
Xelex provides billing, customer care and workflow solutions that have greater flexibility and provide greater independence for communications and content service providers, resulting in a lower total cost of ownership. Xelex offers a complete package of solutions and can service both growing and major established providers.
Xelex deploys its full range of end- to- end and add- on telecom billing services to customers and implements solutions in wireless, wireline, cable , M2M, cloud and content markets. Further information is available at www.xelex.net

 
For More Information:

 
Robert Fordon, Vice President
585-820-8587 | RWFordon@xelex.net

July 2nd, 2011

Xelex’s real-time mobile application platform that empowers organizations and individuals through Mobile Resource Management solutions, has recently been added to Cisco AppHQ™ for the Cisco Cius™ Tablet.

MobileTrack was first launched in August 2009 for Windows, Blackberry and Symbian. It was later released for Android in April 2011 and iPhone in May 2011. Now, with the availability of MobileTrack via Cisco AppHQ, this exciting and innovative technology is reaching more users than ever before.

June 20th, 2011

Xelex has launched mobile “top up” services for pre-paid mobile customers. This service enables subscribers to “top up” (or basically refill) their minutes directly from their phones, any time, any place, via debit, credit or electronic check. This valuable offering allows the consumer to ensure they are always current and connected.

June 12th, 2011

With the launch of MobileTrack HTTPS, all data transmissions to and from a Xelex customer’s device are now securely encrypted. Xelex understands how critically sensitive its users information can be, and that is why the Company has implemented this important functionality.

May 23rd, 2011

Xelex joins the world of iPhone applications with the release of MobileTrack for iTunes. As the “app” world continues to evolve and expand, MobileTrack will now be part of the vast offerings available to iPhone users.

May 12th, 2011

The Association for Legal Administrators (ALA) was introduced to LegalTrack at their National Convention this year. As part of the presentation of the technology, many firms were eager to learn more about how to leverage mobile smartphones as a way to increase productivity and realize revenue in real-time.

The response to Xelex and LegalTrack was overwhelmingly positive thanks to its many advances in capturing billable minutes, tracking important client information and data, as well as reliably recording critical administrative tasks.

With the acceptance and impending success of LegalTrack among ALA membership, Xelex is looking forward to expanding to a greater cross-section of the legal community as well as to a broad range of mobile professionals.

April 5th, 2011

MobileTrack is now approved for release on the Android Market Store. Now widely accepted in the business arena, the Android is growing in popularity and Xelex is proud to be a part of this growth.

MobileTrack has also been published for Windows, Blackberry and Symbian since 2009.

March 23rd, 2011

The mobile professional requires access to critical information in real-time. Thanks to the development and now launch of the Xelex Executive Dashboard, customers can benefit from real-time business intelligence.

The dashboard provides a way of realizing revenue trends, bandwidth consumption, allocation, roaming partner and customer increases/decreases, etc. This allow customers to gain access to information when and where they need it in a centralized, reliable location.

October 13th, 2009

Understanding the potential (and rather large) costs required to manage internal BSS systems, Xelex now offers hosting services for Symphony Applications, eliminating large, upfront investments in hardware and software.

With Xelex hosted Settlements, companies have the ability to securely upload CDRs to the Xelex Hosted Symphony Services site. Here they can run reports, create invoices and reconcile with roaming partners from anywhere they have access to the web, 24×7.

October 9th, 2009

Imagine a hospital emergency room to which an IT manager, within seconds of a patient’s cardiac arrest, can identify, locate and direct the nearest and most qualified personnel. Or imagine a household from which parents can track the location of a lost child by the cell phone in his pocket.

The Web technology MobileTrack, developed by East Rochester-based Xelex Technologies Inc., provides tracking functions that the mobile phone market has never seen before, its developers say.

Read More of the article here.